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frequently asked questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

Where is Affordable Storage located?
Find Affordable Storage at 3213 Whitman Street, Jonesboro, AR 72401.

What are the office hours?

8:30 AM to 5 PM 
9 AM to 5 PM 
Sunday: Closed 

When can I access my unit?
Access your unit daily from 6 AM to 10 PM. 

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term. 

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. 

What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID. 

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

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